Invest in Training
I was recently struck by a statistic that 62% of American jobs pay less than $20/hour. Combine that with the country’s
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Author: Paul Starkey
Paul Starkey is a 23 year CI industry veteran who led control manufacturer ELAN from infancy to a 150 person company. He is a visionary, keen on innovation, pioneer of on-line training, and numerous product innovations. He is co-founder of Vital Management.
Posts By: Paul Starkey
What is Fake Cash?
What has struck us for years now, is the confusion on cash in the business. Most operators believe their bank account
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Do You Have Any Mediocre Employees?
What are you doing about it? We business owners like to think we are oh-so-special. We are the innovators, creative
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How do you eat an Elephant?
Let me share some thoughts from our first Bi4Ci User Conference, sponsored by ProSource. We had one elephant-size objective: Help
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Sales, Receipts, Revenue. What’s the Difference?
In many CI companies, Sales and Receipts and Revenues are recorded as a single event. While this would be true
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Are You Easy To Do Business With?
A retailer we work with was talking about the challenges of attaching labor and other systems to a replacement TV
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What Do We Mean By Labor Productivity?
Maximizing labor productivity is, perhaps, the #1 challenge and opportunity for integrators. Monthly labor revenues are a huge contributor to
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What Is Killing Your Sales Productivity?
Before we get into it: can we agree that the major objective is for your prospective client to adopt you
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Which Is The Hardest Margin To Manage?
In CI, equipment margins are pretty easy to manage (if you don’t allow discounting). And parts (consumables) can be managed
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5 Goals You Should Set
“If you aim at nothing, you will hit it every time.” Zig Ziglar Most of us have been told to
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