Up Your Customer Support Game
Use “pro-active design” to anticipate likely failure pathways Many home tech specialists today are turning to service-related programs—such as product
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Luxury
HTSA Fall Conference
HTSA Fall Conference in Dallas: Members See the Future! Data, Education, Profitable Member Opportunities Embracing the reality of being more
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Andrew Werdean | Dynaudio
I had the pleasure of touring the Dynaudio booth during CEDIA Expo 2018 and finding out more about this fascinating
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Eric Higgs | LumaStream | Pt 2
I sat down recently with Eric Higgs, founder of LumaStream (part one here). In our discussion, Eric relayed an interesting
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Clear eyes. Ears open. Never Be Afraid to Ask for Help!
Previously appeared in June, 2017 I recently attended a CEO summit in Italy, sponsored by the Consumer Technology Association. It
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Get Up To Speed or Get Left Behind
This article first appeared in ProSource Insider, Spring 2017 issue. A TIG publication. Digital marketing strategies run the gamut from
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Make it Personal, and Personalized
Expectations always run high when we talk to connected consumers who want all of the benefits of smart home technology.
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Blended Retail Shopping is Heating Up the Holidays
Here is a special report from our friends at NPD Group. “Six out of ten consumers plan to shop both
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Technology Designer Magazine
A few weeks ago, we let the cat out of the bag and introduced the upcoming premiere issue of Technology
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RMAF Best of Show (IMO)
This year’s Rocky Mountain Audio Fest was held last weekend at Denver’s Tech Center (Marriott Hotel) and was quite interesting
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