Author: George McKechnie

George McKechnie is President of Axiom Home Tech in Monterey, CA, which he founded in 1999. He has written on Home Automation topics for various trade publications, and consults with venture capital funds, investment banks, and manufacturers on competitive factors in this sector.

Posts By: George McKechnie

Tech Advances Demand New Business Strategies

February 12, 2021February 12, 2021 George McKechnie big box, ci, ci channel, consumer products, custom integration, customer support, george mckechnie

We’re caught between the “easy to use” product claims of manufacturers and the mostly ill-informed expectations of consumers. What to

Business Human Resources Leadership Series News

Sit Quietly Through the Storm

December 21, 2018December 21, 2018 George McKechnie Attitude, Childhood experiences, Embrace, Forgive, True self

Every week, readers of The Insider e-newsletter are treated to the latest business acumen and advice. Everything from how to grow

Business Luxury News

Up Your Customer Support Game

November 16, 2018November 16, 2018 George McKechnie cedia, consumer technology industry, custom integration, customer support, george mckechnie, system failure, technology insider group

Use “pro-active design” to anticipate likely failure pathways Many home tech specialists today are turning to service-related programs—such as product