Up Your Customer Support Game
Use “pro-active design” to anticipate likely failure pathways Many home tech specialists today are turning to service-related programs—such as product
Read moreUse “pro-active design” to anticipate likely failure pathways Many home tech specialists today are turning to service-related programs—such as product
Read moreAlong with 250 integrators and others, I attended the Lutron Experience Center Grand Opening in late September. Located in the
Read moreGoing to CEDIA? Don’t miss this great TechTalk panel discussion titled, “The Impact of Technology on Lifestyle Design,” on Thursday,
Read moreI recently heard some KLH bookshelve speakers and I was very impressed. It seemed like ages since I had heard
Read moreCEDIA has announced that Thomas Darling will join the CEDIA staff as the Senior Vice President of Development and Education.
Read moreWe wanted to update everyone on the results from the recent election for the three open positions for the CEDIA
Read moreWow, my 25th CEDIA. Still a great event for seeing old friends, talking to new ones, and scoping what’s going
Read moreWe wanted to share some important news regarding CEDIA and IPRO (Independent Professional Representatives Organization) – our Senior Public Relations
Read moreWith CEDIA 2017 happening next week in San Diego, we wanted to share some product info with you. Here are
Read moreWith CEDIA fast approaching, I wanted to let everyone know that tickets for our 9th Annual Women in Consumer Technology
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